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Shipping Information

Postage

Due to the recent issues with Australia Post (numerous lost parcels along with lengthy deliveries) Lady Bird Lingerie is no longer relying on them as our preferred method of parcel distribution.


Our FREE postage is available for all orders over $150, however the only service we will offer is courier, via ‘Hubbed Parcel'. Hubbed Parcel cannot deliver to a Post Office Box. They will only deliver to a physical address or their local depot / newsagency. Your parcel will be either left in a secure place if the premise is unattended, or a card will be left, so that you can collect it at the local depot. This will depend entirely on the courier in attendance and the safety of the environment at the time.

Australia Post - We will still offer Australia Post as an option to our customer for all orders under $150, but at an extra cost to the customer which will include signature on delivery (SOD) and Tracking. For orders over $150, Australia Post can be offered with an additional charge of $10, which will include tracking and SOD) to make sure your delivery is secure.

PO Box addresses - Australia Post is your only option. All orders addressed with a PO BOX will default to Australia Post service.

Liability - Lady Bird is not liable if the parcel is lost while in transit or not held responsible for any delays in delivery by any delivery service, however we will offer all reasonable assistance with locating any missing parcels.

Please offer us the safest delivery address for your shipment to arrive on time. If you are living in a multiple dwelling, we suggest you contact your local Hubbed Parcel depo or Post Office and organise for your parcel to be addressed to you, ‘Care of’ them, for collection by you or a colleague.

Delivery Charges & Time Frames

All parcels are posted to the address that you include in you order details. The postage price is set as the table.



Handling times -  Stock usually takes up to 48hrs where items are in store. If additional stock must be ordered delivery will be 7-14 working days, depending on how quickly we are able to receive it from our supplier.

Stock delays – In high demand times, delivery may take longer due to stock being unavailable. We will always endeavour to meet all orders as soon as possible, and will not be held responsible for delays. If we find the stock may take some time to arrive, we will contact you and discuss all options.

Tracking Numbers - Tracking numbers will be issued in the email when dispatched. Please be sure to check your junk folder in case of email filtering, if you don't receive your email.
 

Click and Collect

Now available!
Simply make your order online and then choose "Click & Collect" and we will let you know when your order is complete and ready for pick up from 160 Mary St, Gympie 4570.